Case:
The customer described that during the data shear from the mobile disk to the computer, the sudden power outage caused the data transmission to be forced to stop, and the connection to connect to the mobile hard disk again found that the data of the corresponding folder in the mobile storage had lost data loss.
Solution:
After the engineer testing and analysis, the bottom -layer data of the customer’s mobile hard disk had changed. The loss of the directory structure caused the directory structure to be displayed normally. The engineer used data recovery software to Winhex to analyze and restore the bottom -layer data of the hard disk. Finally, the customer’s need was successfully recovered.data.