Case:
Customer Seagate 500G hard disk desktop hard disk cannot be recognized. Customers want to restore some teaching videos and teaching documents.
Solution:
First detect the fault hard disk, and find that the hard disk cannot be recognized after the power is found. You can hear a squeak sound of the hard disk. Suspected that the motor was stuck.After receiving the consent of the customer, the engineer could not execute the hard disk on the hard disk, and manually reset the magnetic head of the hard disk to the power detection again.The firmware, eventually the hard disk recognizes normally, recovered all the data of the customer 100%.