Case:
Customers’ appointments were required to help restore the data. At that time, the client contacted a data to restore the company to check the company’s inspection through Baidu. The client returned to the inspection and reported a price that a customer could not accept. At that time, the data resumed company said that the hard disk needs to be opened. Customers cannot accept the facts, because the hard disk was only slow to use at that time, and the data could be seen, but this friend did not tell clearly. This gives this data to the opportunity to restore the opportunity. As a result, customers do not do it. The client was sent to a Shiqiao Shipai Xing Computer City to cooperate where to check. Customer computer normal identification hard disk (as described as customer friends) but now the customer’s hard disk data has no partition information. Use disk editing software to view the first 1G is 00 byte. This is the customer contact the company with this data recovery company. The ridiculous thing happened, and the data recovery company said that if you say that the hard disk does not recognize the disk, then you need to open. Although the customer does not understand the occupational ethics and traitors of these data recovery, he knows that you are a data recovery company that has the right to check the hard disk failure and inform the rights and obligations. The customer immediately sent a repair center where to check the data recovery center. Even the partition backup information is completely cleared.
Solution:
Data restore the communication and understanding of senior engineers and customers to know about such things in the future, because the data recovery is very few in the merchant industry does not standardize and professional ethics.The engineer analyzed and processed through the results of the directory, and the customer data was not large.Because customer data is not too important.Data recovery companies restore data through file type.Data recovery senior engineer suggestions.Data recovery must be watched and on -site supervision throughout the process.Customers have the right to know the operation process and harm of data recovery company engineers.The above case analysis selection of a well -known brand and strength company is the first choice.
