Case:
The customer said that the Phafalon NAS could not be accessed. The indicator of the storage box was always red. Under normal circumstances, the blue should be displayed and flickered. After that, the customer took the storage box to the Buffalo after -sales service repair point.The firmware of the storage box should be damaged, saying that it can be repaired for free or replaced a good storage box.But after the repair (once the firmware is upgraded, the hard disk in the device will be re -initialized) all the data in the hard disk will be cleared.Try to replace a good storage box, but insert the hard disk into the well -storage box that cannot read the data in the hard disk.The hard disk in the storage box is mounted to the computer, and the hard disk shows that it is not initialized.
Solution:
The engineer of the Data Recovery Center first took out the two hard disks in the storage box to test and found that the hardware and hardware health status is currently good.According to the details of the customer’s statement, the preliminary diagnosis is to store data through the group RAID.The engineer of the Data Recovery Center, through Winhex, clone the two hard disks to cloned a copy of the bottom layer of the hard disk through Winhex, analyze the band size, disk order and other parameters of RAID, and then use Winhex to reorganize.Satisfaction, the data is successful at this point.