Case:
The customer asked through the 58 help, saying that his mobile hard disk backup data was prompted to make an error in the hard disk. After clicking to cancel the copy, after pulling out the mobile hard disk, re -received the computer.The indicator light is always on.Ms. Zhang said that she usually has the habit of backup data. In about a week, she will back up the data on the computer into the mobile hard disk, and then delete the data on the computer.Mainly rescue data, documents and other data before.
Solution:
The engineer of the Data Recovery Center first removed the mobile hard disk from the box (the mobile hard disk was composed of the Seagi hard disk 1TB ST1000LM024 and the USB3.0 rotary card), and the hard disk circuit board was detected that the hard disk circuit board was not found to be destroyed and overcurrent.Through professional device PC3000 UDMA detection, it was found that the hard disk was giggled. The COM continued to prompt Head1 EROOR, Head2 Error.EssenceEssenceDiagnosis is caused by damage to the hard disk magnetic head.The engineer of the data recovery center finds a matching magnetic head in the accessories library, and cooperates with the international professional magnetic head replacement tool for magnetic head replacement.Using professional device PC3000 UDMA de mirror, there are a small amount of physical bad ducts after the full mirror, and the damaged files are repaired. The data is restored by about 99%.Customers are satisfied with the data acceptance of data, so far the data recovers successfully.
