Case:
Seagate 500GB hard disk, some data cannot be opened, and it cannot be copied. Some folders are empty.
Solution:
After receiving the hard disk, the engineer of our company took about 10 minutes to test the time, which was confirmed that the hard disk was defective. A small amount of physical bad ducts appeared, which caused some data to be lost and unable to copy. It took about 10 hours to recover time.After the customer agrees to recover, fill in the restoration work form to the customer. The customer leaves the hard disk on our company to restore the data. After the data recovery is completed the next day, notify the customer to verify the data, and the data 100 will be restored.