Case:
The customer said that the Excel table of the company’s goods order in the morning, the excel form document is stored in the mobile hard disk. Originally, I wanted to press the CTRO+C key to copy a copy to the desktop.Go to the desktop and find that the Excel table of the cargo list just cut to the desktop is prompted to make an error when it is opened, and the size of the document is 0KB.Open the mobile hard disk partition to find the original goods list Excel form, and the original goods order Excel table is not visible.Later, I asked a friend to download the data recovery software for recovery, and found that the restored goods order Excel form could not be opened.
Solution:
The engineer of the Data Recovery Center first detects the health status of mobile hard disks (focusing on mobile hard disks because the desktop document is 0KB, so desktop hard disks are sub -recovery objects). The health status of hard disk hardware through the SMART of mobile hard disks is currently normal.Exclude the hardware failure, then mount the hard disk to the computer, analyze the bottom -layer data of the hard disk through Winhex, and find that the Excel format header is correct. After the customer cuts the Excel form document, it does not torture it in the mobile hard disk torture.In terms of data, diagnosis is that the Excel table document can be restored completely.The engineer of the data recovery center manually analyzes through Winhex and combines the structure of the Excel file to extract the Streams and Storages of Excel documents, and then merge into a complete Excel table through WINHEX.Finally, the content of the documentation was found through the customer’s acceptance, and then the EXCEL table data was successfully recovered.