Case:
Customers said that the West Digital mobile hard disk WDBACY5000ARD accidentally slid to the ground in the use. There is a WD original protective cover outside the mobile hard disk.After that, the mobile hard disk was sent to the retailer. The merchant said that the damage of the hard disk could help the customer warranty, but the data in the mobile hard disk would be lost.The customer is helpless, because there are many important data in the mobile hard disk, and only the data is restored.
Solution:
The engineer of the Data Recovery Center first conducts open inspection on the level 100 dust -free and clean platform according to the information provided by the customer. It is found that the mobile hard disk body uses two discs to use three of the plates.There are slight scratches.The engineer of the data recovery center finds a matching magnetic head through the accessories library, and cooperates with the international professional magnetic head replacement tools, uses a professional disc treatment equipment to scratch the plate scratch surface, and then uses the same type of accessories to cooperate with professional equipment PC3000 UDMAHot exchanges, PC3000 UDMA de split -headed image, a total of more than 90 % of the underlying data.This original West Digital mobile hard disk WDBACY5000ARD underlying data is encrypted by AES. The engineer will decrypt through the company’s self -made decryption tool to restore about 9 data. The customer accepts data satisfaction.