Case:
The customer’s mobile hard disk suddenly failed to fail normally. In exchange for a few computers, it was the same failure. It could find the hardware but cannot identify the physical partition normally.The customer immediately contacted the supplier of Shiqiaopu Company to ask how to deal with the data.Suppliers respond to customers immediately for a new hard disk, but the data inside cannot be guaranteed.Finally, Bai Teng supplier recommends the data recovery center detection and recovery.
Solution:
The engineer was detected under the full supervision of the customer, and found that the hard disk was a physical magnetic head failure.Because the latest Toshiba hard disk general magnetic head failure can cause hard disk firmware problems.After communicating with the client on the site of senior engineers.After opening the market for the magnetic head, it is found that the hard disk can be detected normally, but the firmware cannot be accessed normally.The engineer successfully repaired the firmware through the ship platform.Mirror data out of the customer’s complete data.Senior engineers suggested that either the company has advanced equipment or technology is also advanced.The tool is just a platform to see how you are responsible for the customer’s data.