Case:
The customer is Mr. Huo, Hangzhou, Zhejiang, and uses Huawei Mate20 Android phones. The system crash causes WeChat to retreat. After re -starting on WeChat, he found that all chat records were lost.Customers seeking Huawei mobile phone after -sales and multiple data recovery companies inform them that they cannot restore WeChat chat records.Later, customers found the Hangzhou Data Recovery Center through the Internet and conducted data recovery operations.
Solution:
Hangzhou Data Recovery Center performs operations: 1. Remove the customer SIM card to avoid receiving more effective data from accepting SMS. 2. Use the Hangzhou Data Recovery Center’s independent professional tools to perform a underlying mirror image on the phone. 3. Analyze the underlying mirror, extract the fault WeChat data file and its resource files. 4. Further analyze the database files, and find that 6 database fragmented files have been generated at the bottom layer, and the original database file is damaged. 5. Hangzhou Data Recovery Center Engineers analyzed and repaired database fragments, reorganized fragments, and combined with the original database when the system failed on December 22. 5. Use the ADB command to re -guide the WeChat database and set the corresponding authority. Customers log in to WeChat on the spot on the spot. All WeChat chat records are completely restored. Customer satisfaction. Reminder: 1. [Typical failure] Delete/format/grid machine/restore factory settings [Service Content] Multimedia: Photo/Video Video/Recording File Structure Data Category: SMS/address book/calendar notepad instant chat category : QQ/WeChat/Wangwang Chat Record 2. If you need to restore the data by mistake, please do not use any operations such as faulty mobile phones to access the Internet, call, send and receive SMS and install software. At this time, the most secure thing is the operation. The SIM card is pulled out of the phone as soon as possible to avoid unintentional indirect text messages, and then shut down, so as to avoid secondary coverage to the data that really needs to be recovered.