Case:
Customers communicated with the customer through MSN when they were at work. The computer was suddenly slow. The customer immediately forced shutdown and tried to use MSN to chat again.The customer immediately found the data recovery center consultation through the Internet.Senior engineers found that the hard disk had a physical failure through a remote inspection.When the engineer allows customers to try to copy the data in the physical F disk of the hard disk through the remote platform, the system cannot move immediately.
Solution:
The engineer received a hard disk through a third-party inspection platform to check the hard disk to find the physical bad channel. By using the Russian device UDMA-PC3000 mirror to a brand new hard disk.Once again on the hard disk to the customer’s computer, all work together.Senior engineers suggested that the hard disk fails to deal with technical and proper treatment issues.