Case:
The customer is a Wenzhou merchant. Usually, it is sent to our company through Shunfeng Express.Customers describe the normal use and sudden computer blue screen to restart, and the customer will immediately disconnect the laptop to restart the computer. If the failure is found, it is not found that the start -up operating system is not found.The customer’s hard disk is an important data of the company. If the loss has a great impact on the company, the data must be retrieved.
Solution:
After the engineer’s test, the disk was powered by an abnormal noise. The engineer passed the UDMA inspection of the third -party platform and found that the magnetic head No. 1 has been damaged.Data recovery engineers suggest that the data needs to be opened for the data to read the data. Customers are considering agreeing to open data recovery.Data recovery engineers replaced the new magnetic head in the dust -free environment, successfully identified the hard disk information, and through the UDMA mirror image complete data, the data recovery was successful.