How To Upgrade Firmware On Seagate Serial ATA Hard Drive?

FreeDOS Update Procedure

Firmware Update This is a walkthrough on how to upgrade the firmware on a Seagate Serial ATA hard drive.

(Firmware Update for STM3500320AS, STM3750330AS, STM31000340AS)

Note:  For best results during system startup, it is recommended to disconnect peripherals such as USB storage devices, printers, scanners, etc.

If your keyboard does not respond within FreeDOS, use a wired rather than a wireless keyboard.

      1. Boot up to the CD. Most systems will automatically boot to the CD if it is bootable. If it does not, please consult your system documentation on how to modify the system boot sequence.
      2. After the system boots to the CD you will be presented with a README file.c
      3. Press ESC or F10 to proceed to the next step.Firmware Update
      4. To select the appropriate drive, press the corresponding key. In this example the letter “C” will start the download for the ST31000340AS. Please note that there are different versions of the firmware for each model of drives.Firmware Update
      5. Once the firmware update is complete, you will be prompted to turn your computer off by pressing any key.
        Note:A soft reset (Control-Alt-Delete) is not sufficient.
      6. Turn on your computer and remove the firmware CD to allow your system to boot normally into your operating system. Your drive has been updated.

General information: Scanning for devices

You can use the “Scan ATA device” by pressing the “S” key at the “Selection:” prompt to view Seagate drives which are detected.

The scan procedure will display only Seagate drives, and will display the current firmware revision loaded on the drive.

Firmware Update

Firmware Update for Macintosh

Can I update the firmware on my hard drive if it is installed in a Mac?

Yes, however it must be an Intel-based Mac (i.e. MacPro and iMac – with Intel inside). There are other models of Macs that have Intel processors such as the MacBook and MacBook Pro notebooks as well as the Mac Mini, but these drives have notebook (2.5 inch) drives which are not affected.

I have a PowerMac.  Can I update the firmware on my hard drive?

Older Macs that are PowerPC-based (PowerMac G3, G4, G5 and iMac G3, G4, and G5) are incompatible with the FreeDOS operating system which is required to perform the update.

How to find your drive’s serial number and model number in Mac OS X

Firmware Update

  1. Choose the Apple from the menu.
  2. Choose “About this Mac”
  3. Choose ” More Info…”
  4. Choose the drive type: Serial ATA
  5. Highlight  the appropriate drive listed under the bus.
  6. Below you will see the Model and Serial number of the highlighted drive.

Instructions for updating firmware on an Intel based Mac.

  1. Download and burn the Firmware ISO that has been provided to you by Seagate for your drive(s)
  2. Burn the ISO to a CD.
  3. Insert the freshly burned CD back in to your Mac.
  4. Reboot
  5. After the chime, press and hold the Option key on the keyboard.
  6. Once you see the Apple with the spinning gear beneath, release the Option Key.At this point the system will come to a screen with pictures of hard drives and a CD; the CD should be named Seagate.
  7. Click on the CD
  8. Click on the arrow pointing to the right.
  9. At this point FreeDOS will boot. Follow the on screen instructions.

Firmware Download: FirmwareBase.com

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  1. Check all cable connections. Test data cable by trying a different cable or try the cable on a known working drive.
  2. Check the jumper settings.
  3. Check termination.
  4. Check the SCSI controller. Test it by trying a known good controller or a known working drive.
  5. Check SCSI controller default settings. Set the controller to asynchronous negotiation and the transfer rate to 10Mbs (or the slowest setting).
  6. Make this offending drive the only SCSI device in the system and re-test.
  7. Run a SCSI ‘low level’ format routine in the SCSI BIOS Setup Utility.
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Cache
A temporary storage area for frequently accessed or recently accessed data. Cache is used to speed up data transfer to and from a disk. See also Caching.

Cache Flush
Refers to an operation where all unwritten blocks in a Write-Back Cache are written to the target disk. This operation is necessary before powering down the system.

Cache Line Size
Represents the size of the data “chunk” that will be read or written at one time, and is set in conjunction with stripe size. Under RAID EzAssistTM, the cache line size (also known as Segment Size) should be based on the stripe size you selected. The default segment size for Mylex RAID controllers is 8K. See also Stripe Size.

Caching
Allows data to be stored in a pre-designated area of a disk or RAM. Caching speeds up the operation of RAID systems, disk drives, computers and servers, or other peripheral devices. See also Cache.

Conservative Cache
An operating mode in which system drives configured with the Write-Back Caching policy are treated as though they were configured for Write-Through operation and the cache is flushed.

Consistency Check
A process that verifies the integrity of redundant data. A consistency check on a RAID 1 or RAID 0+1 configuration (mirroring) checks if the data on drives and their mirrored pair are exactly the same. For RAID Level 3 or RAID Level 5, a consistency check calculates the parity from the data written on the disk and compares it to the written parity. A consistency check from Mylex utilities such as Global Array ManagerTM (GAM) or RAID EzAssistTM give the user the ability to have a discrepancy reported and corrected. See also Parity Check.

Controller
An adapter card, RAID controller, or other module that interprets and controls signals between a host and a peripheral device.

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