I recently upgraded my workstation from XP SP3 to Vista Business, and during the upgrade Windows moved my old C:Windows directory to C:Windows.old. I got all of the stuff I needed out of that folder, but there are six “undeletable” files there so I cannot remove it. They are:
Windows.oldProgram1AdobeReader 9.0ResourceCMapIdentity-HWindows.oldProgram1AdobeReader 9.0ResourceCMapIdentity-VWindows.oldProgram1Common FilesAdobeAcrobatActiveXAcroIEHelper.dllWindows.oldProgram1Common FilesAdobeAcrobatActiveXAcroIEHelperShim.dllWindows.oldProgram1Common FilesAdobeAcrobatActiveXAcroPDF.dllWindows.oldProgram1Common FilesAdobeAcrobatActiveXpdfshell.dll
Whenever I try to delete the files either through explorer or a command line, I get a permission denied error. I have tried to grant myself full permission on the files, but again, permission denied. I don’t even have acrobat installed on my Vista machine, and I uninstalled Adobe updater. However, I still can’t manage to get rid of these files. How do I nuke them for good?
Edit: I was able to take ownership of the files, but I still can’t delete them. Renaming them did not work, as I was denied permission to do that as well. I’ll try booting up in safe mode and getting rid of them there.
Edit II: Booting up into safe mode did not allow me to delete the files. Bummer.
Solution:
You’ll want to first take ownership of the files, which is easiest when you add Take Ownership to the right-click menu.
Once you’ve done that, you can do one of the following:
- Use Unlocker to remove whatever is locking the file, and then delete it.
- Use Boot Deleter to delete it when you reboot.
- Try and rename the file, sometimes you can rename them when you can’t delete them. Once you reboot, you can delete it.
- Try and delete it from safe mode.
- Delete it from the command prompt, usually safe mode works the best.