Case:
The notebook used by customers cannot recognize the hard disk.
Solution:
The hard disk model is ST3750330AS, which may be a firmware problem, instruction, cutting level 1 to stop the motor, and after ready to take off the motor.Cut the 2 -level N1 initialization Smart table and GLIST table. After the power is disconnected, it is already ready, but the capacity is 0. Use Xly’s recovery capacity to find stuck.Enter the command of the recovery instruction directly under the instruction: M2, 2,2,0,0,0,0,0,0,22, no response and then power out of power.Format and a percentage, seem to be restoring the capacity, and wait for about 10 minutes to prompt to complete again.Customer data is intact.