Case:
Hard disk model: Seagate 1TB mobile hard disk USB3.0 Data type: Mainly photos and some learning data failure: Customer description is because the mobile hard disk cannot be identified after being squeezed by external forces during use.
Solution:
The initial power -on testing mobile hard disk motor will not rotate, there is a rotating sound. Open the hard disk body test in the dust -free studio to confirm that the hard disk failure is stopped after the hard disk was squeezed by the external force when working.If you have not come and return to the mooring rack, stop directly on the plate, which causes the magnetic head to stick to the plate to prevent the motor from rotating. After solving this problem, the hard disk motor starts to work normally, the hard disk can be identified, and there are a small amount of bad ducts., Read the customer data through the UDMA-DE tool.