DeepSpar Data Recovery

About DeepSpar Data Recovery: DeepSpar Data Recovery Systems is an Ottawa, Canada-based company dedicated to providing “serious gear for data recovery professionals”. DeepSpar was founded on a partnership with ACE Laboratory Russia to market the PC-3000 family of products in North America. With more than 16 years of successful data recovery engineering experience, engineers of…

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PC-3000 for SCSI

PC-3000 for SCSIPC-3000 for SCSI is a first-to-market professional hardware-software solution for testing, diagnosing the failures and recovering data from Hard Disk Drives with SCSI and SAS interfaces in tandem with Data Extractor SCSI.

  • SAS (Serial Attached SCSI) are supported.
  • SCSI-2, Ultra SCSI, Ultra2 SCSI, Ultra 160 SCSI, Ultra 320 SCSI is supported.
  • Original user-friendly interface similar to that one of PC-3000 for Windows.
  • PC-3000 for SCSI can work with 1 up to 15 Hard Disk Drives simultaneously; make tests and service operations for each of them and independently from all the other drives.
  • New PC-KEY2 (Power supplier) card can control power supply of one HDD.
  • Three external power sources of ATX standard, you can connect several HDDs to each of them. DBMS for resource storage – one of the most safe database of all existing ones.
  • PC-3000 for SCSI hardware-software product can function under these Operating systems: Microsoft Windows 98/ME, Windows 2000, Windows XP. Requirements to your PC hardware are determined by the requirements to the OS. SCSI adapter must be installed.
  • Know-how manuals with different methodologies of data recovery, recommendations on interchangeability of PCBs, succession of making hot-swap.

More about PC-3000 please refer to this post: Hard Drive Repair Tool PC3000 System

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2G HDD Firmware Package with Free Shipping!

hdd firmware download We know that the firmware corruption is a common error which cause the data loss. As a specialist in data recovery business to resolve these issue, you need the professional hard drive firmware repair tools, such as PC3000, SalvationDATA,etc. With these tools we also need to find a matching HDD firmware. Sometimes the firmwares are hard to find, so i made this package for all of you!

This firmware package is almost 2G! I have classified them and copy it in U Disk. Hope it can help you find the macthing firmware easily. It includes the firmware of Seagate, Fujitsu, Hitachi, Quantum, Samsung, Toshiba and Western Digital. All firmwares can be found on firmwarebase.com. If you purchase this package you can also get an account(worth $19.99) on the website to download the latest firmware anytime.

PC3000 Firmwares:
Seagate(88), Fujitsu(59), Hitachi(110), Quantum(8), Samsung(12), Toshiba(3), Western Digital(51), Maxtor(450)

SalvationDATA firmwares:
Seagate, Hitachi, Western Digital, Maxtor

Get More Details: http://www.firmwarebase.com/index.php?act=register

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HDD Repair Tools: PC3000 VS HRT

As we know, both PC3000 and HRT are professional hard drive repair tools. Before we decide to buy one of them, here are some useful views for us.

Hello Everyone, I am still new to the industry and have a question in regards to Software/Hardware complex products. I recently called Ace Labs and got a quote for the PC3000 pci. It was more then I expected! I know PC3000 is great to Re-flash Firmware, repair Firmware.I also know it can be used for ATA Master password recovery. But I was not able to find a manual, which references all of PC 3000’s functionality. I have also looked at HRT 3.0. I was able to download the English manual to look at the GUI and some of it’s functionality. I did not see anything mentioning that the HRT can repair Firmware corruption. Does it have this ability? I did notice that HRT 3.0 has the ability to read from each Head separately can PC3000 do this as well? I could not find a HRT 3.0 distributor outside of Russia, what would be the best place to purchase and how many $$$. What is the functional difference between PC3000 and HRT 3.0? What is the price difference? I have found HRT on EBay, is there a way to distinguish the real version from Chinese copy? What is your experience with either product?

Personally I wouldn’t recommend HRT to anyone (I believe it is crap and cannot be used in a DR business. You will have zero support, and you have to be rather a firmware engineer than a DR tech to operate it). As far as i know, there are indeed no distributors outside of Russia, and some people say they receive no reply when they even ask for a quote (not to mention the product support). Pc3000 isn’t perfect as well, but at least it is possible to use it.  Data extractor (an Acelab product) can read from each head separately (as far as I know).

thank you for your opinion. I guess then It’s PC3000 or the highway  Do you use PC3000? AceLabs stated that it is dificult to use PC3000 and they wanted to sell me additional training. Since I can’t seam to find a manual online, it’s hard for me to say if It is difficult to use or not, what is your opinion? I would say I have intermediate HD and DR knowledge as well as Expert IT knowledge and some knowledge in Programming. I belive I should be able to figure most of the stuff out myself, but again, I don’t know If PC3000 is all Windos GUI based program or if commandline and some sort of scripting is required.  Thanks again

PC3000 is a GUI program but coded pretty badly. It is very hard to use it. I’ve never used it (I am only using my own software ) but seen lots of people who are using it and struggling… In other words it does have a GUI but the problem is that AceLab did not understand clearly what the GUI should be used for  So yes, it is hard to use it. It does not matter what are your skills unless you have skills recovering the system area. Therefore some basic training would be useful…

The manuals that come with the PC3000 are actually quite good (translations aside) .. AceLAbs don’t presume to know everything about every hard drive ever manufactured and they’re not afraid to admit that. But this card works very well.The difficulty in using it is no different to using any other NEW APPLICATION for the first time. I’m still having trouble with MS Acess!The GUI is difficult the first few times but practice makes perfect – especially if you are working on similar HDD.

I use PC3000, and I use Data Extractor very very often. I have never used HRT but am considering the Data Recovery edition ( http://www.bvg-group.ru/eng/diagnostic/HRT_DRE.php). this does not seem to have any repair utilities just recovery and seems very similar to Data Extractor. It has a similar interface, and supports HFS and EXT filesystems has built in partition and translator editors, is able to mount a failing disk to use with standard software. I have got a quote for 3000 USD, but this seems a little expensive. Anybody have any experience with this at all?

If you have any other views, please feel free to share it with us.

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Flash Data Recovery Tool: PC-3000 Flash

The data recovery process from ssd and flash memory devices is much more complicated than usual data recovery. The next generation of flash based storage devices and ssd is coming… If you want to be prepared for it, the pc-3000 flash is the only professional flash memory data recovery solution with the best support and future development…

What is PC-3000 Flash?
PC-3000 Flash PC-3000 Flash is a professional tool for recovering data from physically and logically damaged flash based storage devices. Based on hardware and working in conjunction with software, it creates a powerful algorithm to recreate data structure in automatic and manual modes.

What can pc-3000 flash do?
PC-3000 Flash recovers data from flash drives at:

  • serious mechanical damages
  • serious electrical damages of PCB
  • logical structure damages
  • damaged controller
  • accidentally deleted files

Logical damages of the drive, at which the drive is physically detected in the system at the usual connection, but it has the damages which prevent the access to the user data by the standard ways of the operation system. In this case, you can use all logical instruments of PC-3000 Flash suite or Data Extractor UDMA to recover data.

Physical damages of the drive or service area damages, which cause impossible access to the contents of flash-memory microchips. This type of damages is more popular than the first type. To recover data in such cases, They developed PC-3000 Flash suite.

Supported models:

  • It supports almost all popular memory cards (SD, SM ,MMC, USB Flash, MemoryStick, CompactFlash etc.), with damaged controller, or with serious physical PCB’s damage. Automatic and manual modes
  • Each controller has its own method of spreading the data, and this method is called “Data mix”. PC-3000 Flash has the database of widely spread controller “Data mixes“. Special mode analyses mix of your Raw data and helps you to select the most suitable solution for your flash storage device.
  • Moreover, if the controller is unknown, it is possible to try to restore the data order manually, with applying the operations to raw imaged data.

PC-3000 Flash SuitePC-3000 Flash Suite:

  • Device for reading NAND-based flash memory microchips (PC Flash Reader)
  • PC-3000 Flash software
  • USB cable
  • User manual for PC-3000 with data recovery methods.

Features are going to be added to the next versions:

  • Add fully automatic algorithms and modes enabling to make your participation minimal while working with PC-3000 Flash
  • Increase the number of the supported controllers and applied algorithms
  • Increase functionality of the tool, adding to support more operations with NAND flash-memory microchips
  • Add specialized modes enabling to make the full analysis of the task in the complicated cases
  • Make possible data recovery from flash drives which use data coding algorithms.

Free training video on PC-3000 Flash: http://www.pc-3000flash.com/eng/video.php
Buy:
http://www.pc-3000flash.com/eng/flashwork.php
Support: http://www.pc-3000flash.com/eng/flashwork.php

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The features of Pirated PC3000 PCI

PC3000 PCIPC3000 PCI version, this Pirated product will not perform or functions:

1). Product will run a while with limited functionality and after a while it will stop working due to DATE/TIME, hard disk with bad sectors, any changes to the G-LIST will make the card unusable.

2). Certain functions will not work properly, often hang or crashes, Hard disk that comes with PC3000 PCI cloned must be Maxtor 4D040H2 or 6Y080L types, imagine these drives have full potential of breaking down, they purposely use these type of HDD so they can sell more pirated PC3000 PCI cloned.

3). Windows operating system in Chinese language so guess what…it will drive you crazy.

4). Hard Disk must be cloned again once the PC3000 PCI is locked due to piracy prevention is detected (e.g. Asking for renew license key), cloning procedure is totally time wasting.

5). If something goes wrong, Chinese seller will deny and ask you to get F##CK!

6). PC3000 PCI is updated regularly meaning that once you bought the pirated ones you can’t update the software. The Chinese will ask you to buy a new one instead. (That’s the trick…they will keep asking to buy a new updated PCI claiming it is better than the previous version, e.g. PC3000 PCI version 1.1, 2.2, 2.XX and so on), after a while they will tell you a new system is added so you don’t have to clone if something goes wrong, guess what? they will ask you to buy a new one again because your old one can’t be updated.

7). Average pirated copy of PC3000 PCI selling for around US$400 – US$600, every few months there is a new version comes out, so you keep spending $600, over the course of 1 year you can buy the new original PC3000 PCI with free updates for 1 year.

8). New original PC3000 PCI can run on any motherboard, Windows Operating systems English or other language, any types of CPU, HDD etc.

Hope this article helps people in deciding whether or not it’s worth buying the clones PC3000.

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3D Data Recovery

1. What is “3D” Data Recovery?
DeepSpar Data Recovery Systems pioneered the 3D Data Recovery process – a professional approach to data recovery centred on three phases (listed below). DeepSpar has developed training materials, professional services, and industrial hard drive data recovery tools to deal with the challenges of all three phases.

2. Why 3D Data Recovery?
Data recovery industry was in need of a structured, multi-dimensional approach to drive restoration, disk imaging, and data retrieval. Many companies were claiming to do “full” data recovery, but were in fact only using software processes to gather the easiest layer of available data while leaving behind, or worse, destroying, data trapped at deeper levels. The DeepSpar 3D Data Recovery approach addresses drive-level, disk-level and data-level issues so that the maximum amount of data is retrieved.

3. 3D Data Recovery Details:

Phase I:Hard Drive Diagnostics and Repair:
This phase deals with drives that are not responding, and drives that appear functional and can be imaged, but produce useless data.

The solution is to diagnose the drive for damage and make repairs as necessary.

3 types of drive-level problems:

  • Mechanical problems. Most professional data recovery companies have tools and methods for addressing mechanical problems.
  • Electronic problems. Most professional data recovery companies have only a partial solution for addressing electronic problems.
  • Firmware problems. Only the top data recovery companies have the experience and the resources to fix firmware problems.

The DeepSpar 3D Data Recovery Process complements your current methods with a tool that diagnoses mechanical and electronic issues and fixes up to 80%-90% of firmware problems.

Fixing Phase I problems:
DeepSpar recommends PC-3000 Drive Restoration System by ACE Laboratory Russia, which can identify damage using diagnostics, reporting, and specialized utilities.

Phase II:Hard Drive Imaging / Disk Imaging:
This phase deals with drives that have read instability problems, bad sectors or are in danger of failure.

In this phase, the contents of the repaired drive are read and copied to another disk using disk imaging software and hardware. Disk imaging prevents further data loss caused by working with an unstable drive during the subsequent data retrieval phase.

Phase II problems
Most Data Recovery companies are using imaging tools that are designed only for use on “good” drives. This does not provide maximum data for three reasons:

  • The imaging software processes are so intense that they further damage hard drives.
  • The imaging software skips bad sectors and only copies good sectors.
  • The imaging software takes days or weeks to image bad drives.

DeepSpar Data Recovery Systems provides hardware and software imaging tools that handle disk-level issues.

Fixing Phase II problems:
DeepSpar recommend Disk Imager for this phase, because it uses lighter, faster operations to minimize disk degradation, even when reading bad sectors.

Phase III :File System Recovery and Data Retrieval:
In this phase, original files that were copied to the image drive are retrieved using software.

Phase III problems
Using generic data retrieval / file system recovery tools, data recovery companies typically run into the following areas of difficulty:

  • They can’t retrieve files because of a corrupt file system.
  • They can’t guarantee the integrity of the files they have recovered.
  • They can’t handle corrupted files that have been retrieved.

The DeepSpar 3D File System Recovery Process provides tools that address drive-level, disk-level and data-level issues so that the maximum amount of data is retrieved.

Fixing Phase III problems:
DeepSpar Data Recovery Systems offers a number of tools to address the issues that arise in Phase III:

* File system recovery: Corrupted file system structures such as corrupted directories or boot sectors are rebuilt using PC-3000 Data Extractor.

* File verification: Recovered files are tested for potential corruption. DeepSpar provides a file verification tool that generates a report which can be delivered to the client.

* File repair: If necessary, corrupted files are repaired if data could not be fully restored in previous phases, or if corruption has occurred because of partial restoration, disk imaging is repeated to retrieve more sectors.

Related Links:

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HDD Repair And Data Restoration Tool: PC3000 UDMA

1.What is pc3000 UDMA?
PC3000 UDMA is a new product of ACE Laboratory combining a wealth of long experience in data recovery and HDD repair market with 18 years of work with their first products: PC-2000 MFM/RLL, PC-3000 DOS (ISA), and PC-3000 for Windows PCI recognized by data recovery experts worldwide.
PC3000 UDMA
(Specialized two-port tester card PC-3000 UDMA)

2.Which problems can be solved using PC-3000 UDMA?
The features provided by PC-3000 UDMA can be conventionally subdivided into two parts according to their purpose:

  • HDD repair
  • Restoration of user data

Operations with HDD printed circuit board (PCB):

  • Scanning of firmware microcode in ROM; verification of configuration data in ROM; verification of firmware version in ROM; buffer RAM test; performance of self-diagnostics.
  • Reading and recording of Flash ROM containing firmware microcode and configuration data in ROM. The data for programming of Flash ROM can be copied from the resource database of the PC-3000 for Windows (UDMA) suite.

Operations with HDD service area (SA):

  • Testing of service area for BAD sectors; scanning of service modules to detect possibly corrupted sections.
  • Erasure and formatting of service area; restoration of damaged SA modules or their overwriting with standard reference data from the resource database of PC-3000 for Windows (UDMA).

Operations with HDD disks:

  • Surface testing and detection of BAD sectors; launching the internal low-level format procedure.
  • Relocation of revealed surface defects updating the defect tables; launching the Self Test procedure.

Operations with reading/writing HDD heads:

  • Head testing (for some drive families only).
  • Isolation of malfunctioning heads. HDD capacity decreases in such cases but the drive may become completely functional.

Universal features for operations with HDD:

  • An opportunity to reset SMART parameters of a HDD.
  • An opportunity to correct drive identificatin data (ID).
  • An opportunity to unlock USER and MASTER passwords in a HDD.
  • An opportunity to delete HDD data quickly without impeding its functionality.
  • Read data in UDMA66 mode.

3. PC3000 UDMA FAQS:

1. Can users add new factory modes on their own?
Yes, if the user is quite proficient and familiar with programming basics! For this, PC-3000 for Windows (UDMA) suite has:

  • Built-in script engine, which allows independent extension of utility features. Of course, the task may be daunting for novice users, but after some experience someone who has mastered the product perfectly may attempt to enhance its functionality. Open interface of the PC-3000 for Windows (UDMA) suite provides a wide range of opportunities for that purpose. Besides, users of PC-3000 for Windows (UDMA) can exchange the resources and ready scripts for new factory modes.
  • ATA Commander is another tool that allows inspection of new HDD modes. In fact, it offers a real research lab for users who wish to analyze HDD operation on their own. АТА Commander allows you to send to a HDD any command including factory ones. It also supports their classification, reuse and conversion to scripts, if necessary.

2. Does PC-3000 UDMA support 2.5″ and 1.8″ HDDs?
Yes, the package of PC-3000 for Windows (UDMA) includes a special PC-2″ mini ATA adapter for connection of 2.5″ and 1.8″ HDDs to the PC-3000 UDMA tester board. The software portion of the complex includes factory mode utilities for 2.5″ and 1.8″ drives manufactured by IBM, Hitachi, Toshiba, Fujitsu, Seagate, Western Digital, and Samsung.

3. Does PC-3000 for Windows (UDMA) support 1.0″ Microdrive HDDs?
1.0″ HDD are relatively new. They are designed for use in portable devices featuring the Compact Flash interface. PC-3000 for Windows (UDMA) suite includes a special PC-CF adapter with the Compact Flash interface, which allows connection of such drives to the PC-3000 UDMA tester board. A specialised utility for Hitachi 4-16 Gb Microdrives is currently in development.

4. Does PC-3000 for Windows (UDMA) support SATA HDDs?
Yes, the package of PC-3000 for Windows (UDMA) includes a special PC PATA-SATA adapter for connecting SATA HDDs to the PC-3000 UDMA tester board. The software part of the suite includes factory mode utilities for operations with SATA HDD.

5. Can PC-3000 for Windows (UDMA) be used to unlock a password-protected HDD?
Yes, it can. Factory mode utilities feature a special mode for work with the password-based security subsystem of HDDs. The mode allows you to view and erase existing Master and User passwords thus unlocking the HDD. For most 3.5″ and 2.5″ HDD unlocking is based entirely on software methods in factory mode. Some types of 2.5″ HDD require special Unlock 2,3 probes.

4. PC3000 UDMA Case studies:

Case 1. A Western Digital WD1200PB-00FBA0 drive cannot be identified in computer BIOS, we need to recover user data.

In the first place it is necessary to power-up the HDD and listen carefully to check whether the spindle motor spins up and the drive produces recalibration sounds (PC-3000 is not required during that stage). If the spindle motor spins up, check the settings of configuration jumpers, they should set the drive to be Master Only (in WD drives the mode is on when all jumpers are disabled), then you can connect the drive to the PC-3000 UDMA tester board.

That can be accomplished using a flat IDE cable connected to port 0 or 1 and a power cable. Then it is time to run the software (PC-3000 for Windows), power-up the HDD and launch the PC-3000 universal utility.

If the universal utility is unable to read ID from that HDD and reports error 04h (ABRT), then you should launch a specialized utility for Western Digital HDDs. It will switch the drive to factory mode and attempt to read firmware header in ROM and the configuration sector in service area on disk.

If the utility succeeds and outputs drive information to a report on display, then it starts service area structure test taking several minutes. Then the test results will be displayed. They will likely inform about damaged firmware modules 20h, 21h and 25h. The cause of HDD malfunction becomes evident. Using the “service modules” wizard one can tell that the modules belong to drive translator; modules 20h and 25h at that will be able to recover without assistance when the “regenerate translator” procedure is performed, but module 21h has to be overwritten. To do so, you will have to select from the database of the PC-3000 complex for Windows module 21h, having specified model WD1200PB-00FBA0 and firmware version 15.05R15 as search criteria. Use the list of suggestions to pick any module 21h and select the “write to drive” option. Then you will have to select the “regenerate translator” option and the default menu item; the program will also display the “recommended for data recovery” tip. Then switch the drive’s power supply off and on again to make it initialize itself with new parameters and ensure than the drive is functional and user data can be accessed. Now you can connect that HDD to a computer normally and copy necessary data from it.

Case 2. A Fujitsu MHS2020AT is identified normally in computer BIOS, but during the startup procedure you receive a message about HDD malfunction. We need to recover user data from it.

To connect that 2.5″ HDD to your PC-3000 for Windows system, you will have to use the PC-2″ adapter included into the package. Then power-up the HDD and listen carefully to check whether the spindle motor spins up and the drive produces recalibration sounds (PC-3000 is not necessary during that stage). If the spindle motor spins up, then you can connect the drive to the PC-3000 UDMA tester board and launch the PC-3000 universal utility. At the start the latter will attempt to read identification parameters of the HDD and display the information in its report. In that case the utility would read drive description, but it would also output the following message: “WARNING! Security locked drive”. The cause of HDD malfunction becomes evident.

You may not know the password defined for that HDD, so you should start a specialized utility for 2.5″ Fujitsu drives. Then select the “Security disable password” mode from the “Security subsystem” menu of the utility. The operation will take only a couple of seconds and the password will be disabled. Then switch the drive’s power supply off and on again to make it initialize itself with new parameters. Make sure than the drive is functional and user data can be accessed. Now you can connect that HDD to a computer normally and copy necessary data from it.

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Harddisk Diagnostic & Harddrive repair tool: PC 3000 System

PC 3000 HDD Repair Tool1. What is “PC 3000 System”?
PC-3000 Drive Restoration System is a Phase I tool, dealing with drive restoration and its two critical steps: harddisk diagnostic and harddrive repair.

2. Why you need “PC 3000 System”?
As a data recovery professional, chances are you have ways to deal with mechanical drive failures. You may even have some success with electronic problems using jury-rigged tools and trial and error. But can you handle the firmware problems that cause 50 percent of all drive failures-up to 90 percent for some models?

3. What is the highlights of  “PC 3000 System”?
* Designed specifically for the needs of data recovery businesses, PC-3000 does not require clean rooms, servo writers, or other expensive equipment.

* Universal utilities give you faster drive diagnostics, and let you decide on possible methods for recovery. Specialized utilities allow deeper diagnostics and firmware recovery in a drive’s vendor-specific mode.

* Unlike software repair utilities distributed by software development companies and drive manufacturers, PC-3000 repairs the drive and treats user data with respect. And unlike manufacturer’s test and repair software, PC-3000 comes with manuals and provides methods for drive restoration in a user data intact environment.

* Software that comes with PC-3000 features a user-friendly Microsoft Windows XP/2000 interface.

* PC-3000 comes with a range of adapters for the most common drive types, and firmware libraries are continually updated for new drives and patches, and you can download them as needed from DeepSpar.

* PC-3000 has built-in features to treat particular drives for their most common failures: for example, firmware damage in G-list and P-list corruption in Maxtor; SMART counters overflow in Western Digital, Fujitsu MPG issues and more.

* The PC-3000 kit includes a PC-3000 PCI card, PC-3000 software, a range of adapters, and gives you access to downloads, user forum, and technical support.

4. Useful Links

  • Data sheet on the PC 3000 System
  • PC 3000 System Demo Video
  • Download a list of drives supported by PC-3000 UDMA, and PC-3000 for SCSI.
  • Comparison table: PC 3000 VS HD Doctor Suite
  • Contact to find out more about PC 3000 System (Such as Price, how to purchase…)

NEW: PC-3000 UDMA is now available. This latest version supports working in UDMA modes for vastly increased speed. (PC-3000 UDMA also combines the capabilities of both PC-3000 PCI and PC-3000 ISA.)

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