I am having a weird problem on Windows 10 with my wireless adapter recently. My wifi connections perform very poorly when my laptop is not in line-of-sight with the router. As soon as there is something between my laptop and the router, like when I move to a different room, the throughput starts dropping significantly to a point where my browser gets stuck and the wifi connection gets dropped and I cannot connect to it again until I am back in the same room as the router.
- This has started happening since I performed a clean install of Windows 10.
- This happens only on 2.4 GHz networks. 5 GHz networks work flawlessly.
- I have Ubuntu installed natively as a second OS & I don’t see this problem there. So i guess my hardware is not at fault here.
- I never had such an issue with Windows 7, 8, 8.1 previously.
- wifi signal strength is not an issue.
I have tried:
- different driver versions.
- different wifi networks on different routers in different locations with different levels of interference.
- changing every available router setting value.
- changing every available adapter settings properties.
- Google, Windows 10 Feedback app, Microsoft help.
- everything else i could think of.
System Info:
Acer Aspire V5-573PG-9610
Windows 10 Pro with latest updates
Qualcomm Atheros AR5BWB222 wireless adapterI have been trying to tackle this issue for over a couple of months now. Has anybody encountered such an issue? Can anybody suggest anything that I might have missed?Thanks.
Update: A full PC reset also failed to solve the issue
Solution:
I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
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