After installing Win8 x64 RC, Metro apps worked correctly, but desktop OpenGL apps were slow and unresponsive. I installed the latest Win8 nVidia drivers, and the OpenGL apps started working correctly. At the same time, because of annoying permission messages, I changed the C: drive and all its files ownerships to my user, and gave it full permission.
I restarted my pc after installing the drivers, and now Metro apps only show the splash screen, then crash.
I tried installing other versions of the nVidia drivers, with the same result.
My GPU is a GeForce GTX275.
Is this a known problem with nVidia drivers?Or maybe changing the ownership of C: is the real problem?
Thank you.
More information (after looking in the event viewer)
I’ve managed to find the problem and the error in the Event Viewer. I still cannot solve it. Here’s the information I found by opening the Mail app and letting it crash:
Log Name: Microsoft-Windows-TWinUI/OperationalSource: Microsoft-Windows-Immersive-ShellDate: 07/06/2012 15.54.17Event ID: 5961Task Category: (5961)Level: ErrorKeywords: User: VEE-PCVittorioComputer: vee-pcDescription:Activation of the app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail for the Windows.Launch contract failed with error: The app didn't start..Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>5961</EventID> <Version>0</Version> <Level>2</Level> <Task>5961</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T13:54:17.472416600Z" /> <EventRecordID>6524</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="6756" /> <Channel>Microsoft-Windows-TWinUI/Operational</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="AppId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> <Data Name="ContractId">Windows.Launch</Data> <Data Name="ErrorCode">-2144927141</Data> </EventData></Event>Found other stuff, this is another error that appears when opening a Metro app:
Log Name: ApplicationSource: ESENTDate: 07/06/2012 16.01.00Event ID: 490Task Category: GeneralLevel: ErrorKeywords: ClassicUser: N/AComputer: vee-pcDescription:svchost (1376) SRUJet: An attempt to open the file "C:Windowssystem32SRUSRU.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="ESENT" /> <EventID Qualifiers="0">490</EventID> <Level>2</Level> <Task>1</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:01:00.000000000Z" /> <EventRecordID>11854</EventRecordID> <Channel>Application</Channel> <Computer>vee-pc</Computer> <Security /> </System> <EventData> <Data>svchost</Data> <Data>1376</Data> <Data>SRUJet: </Data> <Data>C:Windowssystem32SRUSRU.log</Data> <Data>-1032 (0xfffffbf8)</Data> <Data>5 (0x00000005)</Data> <Data>Access is denied. </Data> </EventData></Event>After changing permissions again (adding Everyone and Creator Owner to System32), the “access denied to sru.log” error disappears, but this one appears in its place:
Log Name: ApplicationSource: Microsoft-Windows-Immersive-ShellDate: 07/06/2012 16.16.34Event ID: 2486Task Category: (2414)Level: ErrorKeywords: (64),Process Lifetime ManagerUser: VEE-PCVittorioComputer: vee-pcDescription:App microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail did not launch within its allotted time.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>2486</EventID> <Version>0</Version> <Level>2</Level> <Task>2414</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000042</Keywords> <TimeCreated SystemTime="2012-06-07T14:16:34.616499600Z" /> <EventRecordID>11916</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="6996" /> <Channel>Application</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="ApplicationId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> </EventData></Event>Now I’m stuck. It tells me “Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail failed with error: The app didn’t start. See the Microsoft-Windows-TWinUI/Operational log for additional information.” but I can’t find the Microsoft-Windows-TWinUI/Operational log.
I’m starting a bounty.
I found the TWinUI/Operational log. It only tells me:
Log Name: Microsoft-Windows-TWinUI/OperationalSource: Microsoft-Windows-Immersive-ShellDate: 07/06/2012 16.28.57Event ID: 5961Task Category: (5961)Level: ErrorKeywords: User: VEE-PCVittorioComputer: vee-pcDescription:Activation of the app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail for the Windows.BackgroundTasks contract failed with error: The app didn't start..Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>5961</EventID> <Version>0</Version> <Level>2</Level> <Task>5961</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:28:57.238140800Z" /> <EventRecordID>6536</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="2624" /> <Channel>Microsoft-Windows-TWinUI/Operational</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="AppId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> <Data Name="ContractId">Windows.BackgroundTasks</Data> <Data Name="ErrorCode">-2144927141</Data> </EventData></Event>I need to go deeper. I found a forum thread that told me to look for “DCOM” errors. I found this one related to the app crash
“The server Microsoft.WindowsLive.Mail.wwa did not register with DCOM within the required timeout.”
Log Name: SystemSource: Microsoft-Windows-DistributedCOMDate: 07/06/2012 16.46.45Event ID: 10010Task Category: NoneLevel: ErrorKeywords: ClassicUser: VEE-PCVittorioComputer: vee-pcDescription:The server Microsoft.WindowsLive.Mail.wwa did not register with DCOM within the required timeout.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" /> <EventID Qualifiers="0">10010</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:46:45.586943800Z" /> <EventRecordID>2763</EventRecordID> <Correlation /> <Execution ProcessID="804" ThreadID="2364" /> <Channel>System</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="param1">Microsoft.WindowsLive.Mail.wwa</Data> </EventData></Event>
Solution:
OK, it took me forever to solve this problem so hopefully this helps someone. I had changed permissions on my user folder (like I always do) to only allow my user and SYSTEM. Unfortunately this broke some Metro/Modern apps including Weather, News, Finance, Netflix, etc.
The only permissions that ‘ALL_APPLICATION_PACKAGES’ needs in order for all Metro/Modern apps to work are:
- File –
%USERPROFILE%AppDataLocalTemporary Internet Filescounters.dat– Read & Execute, Read – (You’ll need to uncheck ‘Hide protected operating system files’ in Folder Options to see the Temporary Internet Files folder)
(if you cannot find in the above location try %USERPROFILE%AppDataLocalMicrosoftWindowsTemporary Internet Filescounters.dat)
- Folder –
%USERPROFILE%AppDataLocalWER– Special: List folder/read data, Create folders/append data
(if you cannot find in the above location try %USERPROFILE%AppDataLocalMicrosoftWindowsWER)
It does not need full access to your C: drive or even access to the Packages folder as previous answers suggested.
You can either reboot after making the above permission changes or kill the appropriate processes.