I have a PC running Windows Vista Home Premium with Norton Internet Security 2009. I like to help my father and sister by connecting their PCs over the internet and taking full control. My father has Windows Vista Home Premium and my sister has Windows XP SP3. Both of them are using McAfee Internet Security 2009. One of my friends recommended me to use TeamViewer. I didn’t try it yet. Any comments for this work and for any possible adjustments in both security programs and OS?
Solution:
TeamViewer, from personal experience, allows you to connect remotely without any modifications to the router for port forwarding. Although you will need to make a firewall exception.
For using regular RDC instead, you will need to:
- Enable their remote machines to be connected to remotely (My Computer -> Properties -> Remote)
- Ensure you have permissions to log onto their machine
- Configure port forwarding in their router for port 3389
- Configure firewall exceptions for RDC (on both computers), if applicable
TeamViewer is probably the easiest alternative, most other remote desktop software (VNC, NX, etc) will require system and router configuration changes just like RDC.